This is the application home screen. Users can:
View their ticket history.
After scanning a QR code or after choosing to ‘Enter Code’ the user is taken to this screen. If a QR code has been scanned, the code will show up; if not, the user must enter it manually.
This is the confirmation screen. Users may check if the ticket number corresponds with the ticket stub handed to them by the valet, and confirm the request or cancel the request.
This is the initial estimation screen. If users desire their car faster, they can opt to be placed in the priority queue and get their car faster.
This is the regular queue pay screen, users may use cash to pay the parking fee (this is the parking fee for some locations) and the valet tip.
Users are asked to confirm the priority queue request. Payment for this is done only by credit card.
This is the priority queue pay screen. Priority queue requests can only be paid with credit card.
After the user selects the credit card option, he is taken to the credit card pay screen.
This is the priority queue estimation screen.
This is the regular queue estimation screen. Users may still opt to join the priority queue.
The following screens depict the priority queue option. If this is available the Join the Priority Queue button is displayed.
This is the user’s history of requests.
Before starting, valets must log into the application. Valets will obtain credentials from their valet company manager or the SpotValet support staff.
After logging in users must tap the Start Work button to start their shift. The valet will not be able to park cars and retrieve them if the shift is not started.
This is the application home screen. Valets can:
After taking a break, valets can either end their shift or return to work. While on a break they will not receive car request notifications.
In this screen valets can either scan QR codes, or enter the code manually.
Further details are added to a ticket, such as notes, parking spot, and images (in case the car is damaged images of the damage are recommended).
Valets are notified when the ticket is completed and saved.
After cars have been requested they will show up in the Get Car section, the amount of requested cars is displayed in parentheses. Valets will tap the button to retrieve the car.
When valets answer a car request they must give an estimation in minutes to the requesting user. Ticket notes and images will be visible under the estimation.
Valets have to click Finish when the car is delivered. They cannot perform any other action if they do not click Finish.